Keep Gambling in Balance

Gambling is entertainment, not a way to make money. Keep track of both the time and money you spend. If play no longer feels manageable, use our controls and consider independent support.

Check your gambling habits

Answer these nine questions honestly:

• Have you bet more than you could afford to lose?
• Do you now need bigger stakes to feel the same thrill?
• Have you returned another day to try to win back money you lost?
• Have you taken a loan or sold belongings to fund your play?
• Have you suspected that your gambling is turning into a problem?
• Has anyone criticised your betting or told you it is a problem, even if you disagreed?
• Do you feel guilty about your gambling or about what it leads to?
• Has gambling caused health problems for you, including stress or anxiety?
• Has gambling caused financial problems for you or your household?

Your answers can help you decide whether to set limits, step away or seek support.

Set a deposit limit

You can set a maximum deposit amount for a daily, weekly or monthly period. Limits can be changed through the Help Centre or support. If you are worried about your gaming behaviour, take our self-assessment as well.

Step away from play

A Take a break period lasts at least 24 hours. Self-exclusion lasts at least six months. During self-exclusion, we take reasonable steps so that you receive no promotional material.

You may also ask us to block or suspend your account. Use the Help Centre or contact support to request exclusion, account blocking or a change to your limits. An e-mail request may take a little time to action, so use live chat for anything urgent.

Protect younger people

You may not play unless you are over 18 or have reached the higher legal age where you live. If you share a computer with children or other people who are not old enough to play, filtering software can help restrict access.

Independent help

You can seek further information and support from:

• Gambling Therapy
• Responsible Gambling Council